This is the worst company I have ever dealt with. I was in the middle of a kitchen remodel and called them to do some electrical work. They sent an "estimator" out two days after I called. He rattled off a ton of work and then left saying he would send the estimate through email. I called the next day and was told it takes a WEEK just to get an estimate from them but the "estimator" would call me back. I called again the next day, and the next told the "estimator" would call me back. After their week passed, I called again and I was told it took two weeks to get an estimate from them. Needless to say, I didn't have time to deal with them anymore so I called someone else, they came out the next day, fixed the problem in an hour and we're both happy. I would stay away from these guys if it takes two weeks just to get an ESTIMATE. I don't know how this company has such great reviews. Called them the second week of September for a quote. We set an appointment for 1230. My wife was out running errands and showed back up at the house at 1215. There was a message on the phone when she got home saying that we had missed our appointment at 1200. My wife called him back and told him our appointment was at 1230. The electrician came over after he ate lunch . Pretty simple job for the most part. Running electric from our shop to our new shed about 5 feet away. A week goes by and no quote. I call Vannoy and speak with their secretary. She told me that they were a couple weeks behind schedule and she would leave a message with her electrician. Another week goes by and no quote. I give them a couple more days and call again. The secretary says she will leave a message with the electrician. Another week goes by and no quote. I call once more and ask her what the deal is. She says he is very busy and will leave him another message to get us the quote. Here it is the end of October and still no quote. Ended up going with another electrician as we cannot wait for this lousy electric company to get back to us. Never were we told during the quote process that they were busy or it would take more than a month to get a quote for them. If you need an electrician to get the job done, I wouldn't suggest going with these guys unless you don't need to get the job done in a reasonable amount of time. Can't rate on their quality of work because their customer service failed before it ever made it that far. Vannoy Electric was on time and professional and made sure I knew exactly what they were doing. I will always go back to Vannoy! Vannoy Electric has done both major work and minor jobs on my home. I would never let another company work on my home electrical in the future. The technician we had from Vannoy Electric was on time and very attentive. I was very pleased.
Vannoy Electric is a US Electrician based in Wasilla, Alaska. Vannoy Electric is located at 5007 Reliance Rd, Wasilla, AK 99623, USA.
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